Winners / 2021

Ask Doctor

By: Baidu
Bronze

Award Category: COVID-19 Innovations

Award Sub-Category: Mobilizing for Emergency Response

The outbreak of Covid-19 in China caused a surge of people seeking medical consultations. In response, Baidu made its online doctor consultation platform “Ask Doctor” free for Covid-19 inquiries, giving people easy access to personalized, professional medical opinions about the virus. Ask Doctor has handled over 170 million inquiries amid Covid-19.

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